Delivery costs are applied to the order prior to the order being submitted, the costs will be in the currency selected. If the item/s are delayed you will be contacted via email to advise that the item/s have been placed on back order and the expected delivery time, you can either cancel the order or wait until the backordered item/s are back in stock. Payment is only taken when the goods are ready to be dispatched.

Delivery within New Zealand

PLEASE NOTE: Base is still operational, and we are able to ship masks and warm wear under the essential items category.  Please allow a little extra time for your order to arrive due to our warehouse operating on skeleton staff only.  Thanks for your patience.

Delivery to any destination in New Zealand will be by courier, with the exception of Great Barrier Island. Please allow 7 - 10 business days for delivery of your goods, a dispatch email will be sent when the goods are dispatched.

PLEASE NOTE: We cannot courier orders to PO Box or Private Bag addresses.

Rural Delivery anywhere in New Zealand may incur additional freight costs; we will contact you prior to goods being dispatched if there are additional costs.

International Delivery

For orders delivered outside of New Zealand, the following delivery time will apply. Orders are not tracked outside of New Zealand and Base Thermals will not be liable for any import or custom taxes that may apply to your order.

Zone Air Post
Australia  10 - 15 days
UK   15 - 18 days
Rest of World  15 - 18 days
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